Parking Lots Open: 3 p.m.
Gates Open: 5 p.m.
Show Starts: 7 p.m.

FAQs

Gate Times & Ticketing 

General gate times?

• Fan gates open at 5 p.m. and show will begin promptly at 7 p.m.

How do I enter for floor seats?

• Those with field seat tickets must enter through Gate 6. Upon entry, a wristband will be issued for field access.

Is parking still available? Can you buy parking on-site?

• On-site stadium parking is sold out. Please visit https://www.tennesseetitans.com/stadium/parking-options for additional parking options around the stadium. Rideshare is also a great way to get to the event, with pickup and drop-off located in Lot E.

Is there a box office I can call? And will any tickets be released at the box office?

• Any ticket sales are online only via Ticketmaster.com. There will be no tickets sold at the box office. The box office opens at 3:00 p.m. on event days for customer service purposes only.

Inclement Weather Policies

What is the inclement weather policy?

• Umbrellas are not allowed inside Nissan Stadium, but rain ponchos are allowed in.
• The most important instruction is to follow the directions of stadium staff and pay attention to the screens around the stadium! They will direct you where to go in the event of a shelter in place order.
• The Nissan Stadium Twitter account will also be providing the latest updates on any weather-related instructions.
• Stadium staff and screens will direct fans to covered or interior areas, such as ramps, concourses, and clubs.
• If you are in your car or not yet at the stadium at the time of the shelter in place order, please remain there until the shelter in place order has lifted.

Accessibility & Stadium Policies 

What is your bag policy?

• We strongly encourage guests NOT to bring any type of bag to Nissan Stadium in order to expedite entry. If you need to bring personal items to the game, please familiarize yourself with our clear bag policy at https://nissan.horton.webservice.team/stadium-policies/#bag-policy.

Are portable phone chargers allowed?

• Yes, portable phone chargers are allowed inside Nissan Stadium.

Are posters allowed?

• Fans are welcome to bring posters that do not exceed 11” x 17”.

Are breast pumps allowed in the stadium?

• Yes, please declare breast pumps to security as you enter. The Ascension Saint Thomas Mamava pod is available for use in the Wesley Mortgage Club lobby.

Additional Information:

Download Tickets in Advance 

All tickets and parking passes are completely mobile at Nissan Stadium. PDF/print-at-home tickets are not accepted for entry into Nissan Stadium events. Download your ticket to your phone before you arrive at the stadium for the smoothest entry experience.

If you need assistance with your mobile tickets on event day, please visit the ticket windows at Gate 1 or Gate 6 or find a mobile ticket specialist outside each entrance.

Be Cautious of Counterfeit Tickets

Ticketmaster.com is the only verified marketplace for tickets. Fans should be cautious of possible counterfeit tickets when purchasing tickets from anyone outside of Ticketmaster.

Nissan Stadium is a 100% mobile ticketing venue, and all fans should have their individual tickets downloaded to their phones prior to arriving.

Screenshots are not accepted, and the only tickets that will provide entry are tickets purchased or transferred through Ticketmaster.

New Rideshare Location

The rideshare drop-off and pickup location is in Lot E of Nissan Stadium. The closest stadium exit point is Gate 2.

Cashless Stadium

Nissan Stadium accepts credit card and mobile payment only, including all vendors, concession stands, bars, parking and retail locations. We offer cash to card conversion on the concourse near at Section 124 next to the Fan Services window.

Smoke-Free Facility 

Nissan Stadium is a Smoke-Free and Vape-Free Facility. This includes cigarettes, vapes, e-cigarettes and any other similar product.  There are NO designated smoking areas inside the stadium and re-entry is prohibited.

Mobile Ordering 

Skip the lines and order food and beverages from anywhere in Nissan Stadium with CHEQ Mobile Ordering. QR codes to order your food with CHEQ Mobile Ordering are located on the backs of Club Level seats and around the stadium.

Pick up locations can be found outside sections 108, 116, 131, and 139.